Privacy Policy
Last updated: August 22, 2026
Information We Collect
When you request a quote or contact us, we collect the following information:
- Name
- Phone number
- Email address
- Physical address or service location
- Details about your junk removal needs
- Photos you may send us for quoting purposes
How We Use Your Information
We use the information we collect to:
- Provide you with quotes for our services
- Schedule and perform junk removal services
- Communicate with you about your service
- Follow up on completed services
- Improve our services and customer experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our operations (payment processing, scheduling software)
- When required by law or to protect our rights
- With your consent
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
Muskoka Junk Removal
Phone: (705) 346-1895
Email: josh@muskokajunkremoval.ca